Note to our Clients
We have missed all of you so much! We are working hard to get everything prepared for the opening of our salon. We can all agree that the health and wellbeing of everyone is the most important thing! The state has given us guidelines and restrictions to abide by when we open.
Please read all of the precautions we are taking in our salon to keep everyone safe and healthy!
-All of the staff will be wearing masks at ALL times
-Cleaning between each client. After each client, we must properly disinfect all equipment and surfaces touched. This will take some time and may cause a longer wait time. Please be patient with us.
-We will be washing our hands constantly during and in between clients.
-Each client will have their own bin that will include everything needed to perform their services. Once the appointments are complete, all items will be disinfected and replaced.
The following are changes to prepare for when you come in for appointment
-If you or someone that you have been in contact with are displaying any signs of COVID-19 or other contagious illnesses, please reschedule your appointment for the safety of everyone.
-Upon arrival please stay in your car and text us when you are here. We will let you know when you are able to come up for your appointment! (804) 248-6619 or (804) 296-6476
-Your temperature will be checked when you arrive. To ensure that we are keeping everyone safe and healthy.
-One guest per stylist in the salon at a time. To allow for easier social distancing, please do not bring anyone else with you to your appointment.
-Please wear your mask in the salon for your appointment. Both you and I are required by the Commonwealth of Virginia to wear a mask for the entire time we are together. We will have disposable masks available when you first arrive. You may bring your own mask as long as it is one of the ones that goes behind your ears.
If you have a medical condition that does not allow you to wear a mask, unfortunately we will not be able to serve you until this restriction is lifted.
-Once entering the salon, you will be required to clean your hands. You must use hand sanitizer or wash your hands in the bathroom. We will provide you with hand sanitizer and soap.
-You will also be required to sign a waiver when entering the salon.
-Limited personal items in the salon. Only bring your method of payment, keys, and/or phone are allowed in the salon. They must be kept on you from the time you walk in the door, to the time you leave.
-We will not be serving refreshments at this time.
-Card payment preferred. To avoid more risk, this is the safest way to pay.
-Stay in the chair. You must stay in the chair while you are in the salon, unless directed otherwise. The only exception is to use the bathroom.
-No show and late policies. If you do not show up for an appointment, you will be responsible for 100% of the service cost prior to rescheduling. If you are more than 5 minutes late, your appointment will be cancelled and you will be responsible for 50% of the service cost. Please be considerate of not only our time, but of other clients’ as well.
-Adherence to these procedures. For everyone’s protection, once you arrive at the salon, if you are unwilling to follow these procedures, your appointment will be cancelled and you will be asked to leave.